Reference

Open x10 Terms and Conditions

This page sets the rules for your account, wallet use, content access and any changes we make to these terms on x10.

Clear termsIndia accessLocal lawSupport first
x10 Open x10 Terms and Conditions
CONTACT PATHS

Switch to support for clause help

If you want help with a clause, a blocked action or a record linked to your account, use the same contact route you use for other…

In-account chat Open chat from the account menu, share the clause number or screenshot, and tell…
Email request Use email when you want a written trail for a cancellation, correction or access…
Form submission The form works well for record changes, closure requests or a full explanation of…
DATA CARE

Browse security, data and records

We keep the policy process tied to the account itself. That means we collect only the details needed to run access, verify payments, resolve disputes and store the…

Data handling

We collect the details needed to create and operate your account, process wallet actions and handle disputes.

Cookie control

Session cookies keep you signed in and help the page remember your preferred language, device and form state.

Account security

Protect your login with a strong password and keep OTPs private.

Retention

We store records only for the period needed to run the service, settle queries and meet legal retention duties.

Contact route

For any correction, restriction or access question, contact support from the same email linked to the account.

Change requests

If your details change, send the update through support and attach proof only when needed.

Open common terms questions

These are the questions we get before an account is used or a clause is accepted. We keep the answers tied to the current page version, local law and the contact routes in your account, so you know where to ask if a term is unclear or a record needs a correction.

They apply when you create an account, use the wallet, open any game or ask for a withdrawal. The current page version controls until we replace it, and local law always comes first.

Yes. We may update them for legal, security or operational reasons. When that happens, the page shows the new version, and your continued use after the change means the current terms apply.

Then access is not offered there. We only make the service available where local law permits, and we may ask you to stop using the account if a rule changes.

We keep the records needed for account operation, payment checks, dispute handling and legal retention periods. That can include registration details, login events, wallet activity and support messages tied to your account.

We use data to verify identity, keep sessions working and remember basic settings. Session cookies help with login state; security checks help prevent unauthorised changes. We do not ask for more than we need.

Send support your account email, the change you want and any record that proves the update. We will check the request against the account file and respond through the same channel where possible.

Use chat, email or the form shown in your account. Say which clause you mean and what outcome you want, and we will route it to the team that handles policy queries.